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Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in...

ThoughtLab Report For ServiceNow: Navigating Macro Uncertainty

ThoughtLab Report for ServiceNow: Navigating Macro Uncertainty.Get insights from...

Webinar: Applying XDR to broadband critical networks’ cybersecurity – CCW 23

The security posture of critical communication networks, which are...
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Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in the midst of profound change. An ongoing global pandemic, extreme weather, economic and market challenges......

ThoughtLab Report For ServiceNow: Navigating Macro Uncertainty

ThoughtLab Report for ServiceNow: Navigating Macro Uncertainty.Get insights from a global survey conducted with 1,000 C-suite executives in the Asia Pacific region on: How their...

Webinar: Applying XDR to broadband critical networks’ cybersecurity – CCW 23

The security posture of critical communication networks, which are undergoing a relevant change moving from narrowband to broadband, keeps constantly changing. 4G and then...

5 Ways to Maximize Performance

Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors,...

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, policy, and...

5 Ways to Maximize Performance

Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors,...

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, policy, and...

Leading with Finance

UK Export Finance is a government department and the UK’s export credit agency, their mission is to advance prosperity by ensuring no viable UK...

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