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Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in...

ThoughtLab Report For ServiceNow: Navigating Macro Uncertainty

ThoughtLab Report for ServiceNow: Navigating Macro Uncertainty.Get insights from...

Webinar: Applying XDR to broadband critical networks’ cybersecurity – CCW 23

The security posture of critical communication networks, which are...

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, policy, and operations. The pandemic and its global health implications, along with social and economic challenges, are forcing business leaders to rethink the way that work gets done.

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