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Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in...

Webinar: Applying XDR to broadband critical networks’ cybersecurity – CCW 23

The security posture of critical communication networks, which are...

5 Ways to Maximize Performance

Customers expect their interactions with the contact center to...

ThoughtLab Report For ServiceNow: Navigating Macro Uncertainty

ThoughtLab Report for ServiceNow: Navigating Macro Uncertainty.Get insights from a global survey conducted with 1,000 C-suite executives in the Asia Pacific region on:

  • How their organisations are addressing the current macro uncertainty;
  • What are the impacts of the macro uncertainty on operations, investments, and priorities; and
  • How digital maturity is influencing macro impacts and strategic responses
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Workflow Quarterly: Leadership Lessons for Uncertain Times

It’s hard to deny that our world is in the midst of profound change. An ongoing global pandemic, extreme weather, economic and market challenges......

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The security posture of critical communication networks, which are undergoing a relevant change moving from narrowband to broadband, keeps constantly changing. 4G and then...

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Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors,...