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Webinar: Applying XDR to broadband critical networks’ cybersecurity – CCW 23

The security posture of critical communication networks, which are...

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5 Ways to Maximize Performance

Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors,...

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, policy, and...

5 Ways to Maximize Performance

Customers expect their interactions with the contact center to be fast, personalized, and effortless. It would help if agents had insight into past behaviors,...

Pretzel Time: Blending the Agent Experience with Employee Well-Being and CX

As organizations prepare themselves for the digital era and accelerate their digital transformation strategies, they are faced with unprecedented challenges across technology, policy, and...

Leading with Finance

UK Export Finance is a government department and the UK’s export credit agency, their mission is to advance prosperity by ensuring no viable UK...

Solve Hybrid Work Compliance Challenges with Theta Lake and RingCentral

Compliant communications across financial services. In today's hybrid work world, collaboration tools enable employees to maintain digital proximity regardless of their location. However, the use...

Ensuring Compliant Communications in Financial Services

Financial institutions (FI’s) can position themselves for long-term success by empowering employees to safely use multi-channel communications and meet customer expectations for how and...

Microsoft Teams and Telephony: Why Financial Services Firms Must Consider UCaaS Providers

Financial services companies that have embraced Microsoft Teams for messaging and meetings must take one critical next step to achieve full benefits of Unified...

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Accounts payable 2022: Big trends and predictions

The “big trends” in accounts payable and a series of equally big predictions for 2022 that will help AP professionals better prepare for the...