Change-makers are very real and very critical to business growth and success right now. In short, financial change-makers can mean the difference between surviving and pioneering a new era of financial stability in the face of economic uncertainties.

To achieve this, they must go beyond data analysis, budget forecasting and problem-solving. They need the agility to adapt, the empathy to understand stakeholders, and the collaboration and communication skills to drive meaningful change.

This is why, in this year’s edition of the CFO’s Playbook, we focus on change-makers – giving businesses a blueprint to empower their teams and equipping finance leaders with the insights they need to lead transformative change.

Download THE CFO’S PLAYBOOK FOR 2025 Whitepaper

Ambitious businesses today aren’t waiting around for sure signs of economic stability—they’re looking for intentional and strategic ways to grow their businesses right now.

But what is the best way for your company to grow? We’ve got you covered! In this guide, we delve into seven tried-and-true growth engines, with specific examples of how companies used each one, including:

• Expanding internationally
• Training and upskilling employees
• Tapping into private equity and venture capital
• And so much more!

Don’t delay, download your free guide today!

Download 7 Tested Strategies for Your Next Growth Leap Whitepaper

AI is no longer confined to the realms of science fiction or cutting-edge research labs. It is becoming increasingly pervasive in nearly all aspects of our lives, as businesses and governments harness the power of AI to streamline operations, enhance customer experiences, and solve complex problems.

This guide written by author and CFO, Glenn Hopper, provides a comprehensive introduction to AI, shedding light on core concepts and technologies that fuel it.

Download it now to gain insight into:

• Making informed decisions around AI.
• Harnessing the potential of AI-driven solutions.
• Navigating the ever-changing landscape.
• And so much more!

Download Demystifying AI Whitepaper

Today’s conditions are the most challenging in decades, and yesterday’s talent practices aren’t enough. Most HR tech stacks aren’t up to the task of surfacing real-time data and skills insights to inform talent decisions. And they don’t deliver the best experiences — or results — for candidates, employees, HR teams, hiring managers, and business leaders.

To build a world-class organization with the right skills for the future, you must understand what skills employees have today, and what they could learn given the right training and career opportunities.

You must use new solutions to gain a complete understanding of your entire talent ecosystem to drive organizational success. Welcome to the new talent code.

Read this e-book to learn how to:

• Harness AI-powered talent intelligence to recruit top talent faster and enhance employees’ careers
• Deliver a streamlined and improved candidate experience, giving them a faster, smoother, and more transparent hiring experience
• Discover ways to find alternative talent to fill the skills gaps, including contingent workers and project staffing
• Improve DEI and equity with talent intelligence that mitigates the potential for bias

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The transformative powers of AI are undeniable. Every day, AI is becoming more imperative in the operations of workforces, including aiding decision-making with real-time data, increasing productivity, and creating new opportunities.

While there are common fears that AI will replace workers, we argue that it has enormous potential to augment and even replace manual work, helping people move on to higher-value tasks that require more ingenuity and creativity.

Learn more about how AI can have a positive impact on workforces, including:

• How to equip your employees with the knowledge and skills to thrive in an AI environment.
• Its ability to augment our strengths, unlock potential, and boost economic growth.
• How using AI can promote diversity, inclusivity — and a forward path for all.

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ServiceNow and ThoughtLab surveyed 1,125 executives from around the world to find out how much progress banks are making driving AI-powered business transformation. This survey reveals what the most successful banks, known as “Pacesetters,” are doing differently and provides actionable insights on how to future-proof operations.

Download this report to learn how Pacesetters drive AI and scalable IT platforms, build human experiences and trust, and prepare for an evolving risk and regulatory landscape.

Download The state of AI-powered business transformation in banking Whitepaper

Unlock the transformative power of AI in the financial services industry with our comprehensive report, “State of AI in Financial Services.” This in-depth resource provides expert insights and actionable strategies to help you stay ahead in an evolving landscape.

Whether you’re leading a financial institution, strategizing customer engagement, or optimizing operations, this report equips you with the knowledge to innovate and grow.

What you’ll learn:

• How financial institutions are leveraging AI to enhance customer experiences and improve service delivery.
• Key trends driving AI adoption in banking, insurance, and investment management.
• Real-world use cases demonstrating AI’s impact on operational efficiency and revenue growth.
• Expert strategies to successfully implement AI for scalable and secure solutions.
• Insights into compliance, data privacy, and overcoming common AI challenges in financial services.

Download The state of AI in financial services communications Whitepaper

With shifts in both customer and employee expectations, now is the time to reimagine banking processes.

Read our eBook to learn how banks and credit unions are using AI-powered cloud communications tools to collaborate, innovate, and serve customers from anywhere.

Download Optimizing banking and credit union innovation Whitepaper

Faced with pricing pressures and stalled organic demand, insurers are looking for ways to do more with less without compromising compliance or customer experience. Insurtechs are giving insurance incumbents a real fight for customers, posing a significant competitive threat. Maintaining the status quo and doing more of the same is no longer sustainable for either life insurance or property and casualty insurance companies.

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Discover how RingCentral’s advanced communication solutions can help financial services deliver exceptional customer experiences while optimizing operations and increasing satisfaction.

Key Highlights You’ll Learn:

• The percentage of financial institutions adopting omnichannel communication.
• How AI-driven solutions boost first contact resolution rates.
• The impact of secure communication tools on client satisfaction.
• Measurable benefits of streamlining operations with modern communication platforms.

Download Improving customer experience and the bottom line in financial services Whitepaper

Customers have come to expect fast, personalized service. Delivering on those expectations can help you stand out in the highly competitive financial services space. This eBook covers 5 strategies businesses in financial services can use to deliver superior customer service, from meeting customers wherever they are with more communications tools to leveraging data for personalized product recommendations.

Download 5 customer experience strategies for financial services contact center Whitepaper

As financial institutions strive for efficiency, agility, service excellence, and outstanding employee experiences (EX), unified cloud communications have emerged as a game-changer. Here are nine must-have features to help you maximize your investments in AI-infused cloud communications.

Key Highlights:

• Elevate client experiences with seamless communication tools.
• Strengthen compliance and security across all interactions.
• Enhance workforce collaboration and efficiency with AI-driven features.
• Tailored solutions designed for the financial industry’s unique challenges.