SmartStream just announced a major new breakthrough. They introduced the preview of Agentic AI Smart Agents. These agents will revolutionize financial operations. They bring autonomous exception handling to back-office processes. This includes critical reconciliations. SmartStream is a trusted data solutions provider. Global financial institutions rely on their expertise.
Financial institutions face operations heavy with exceptions. These exceptions are often complex. They are also time-sensitive and context-driven. Firms must manually investigate many internal systems. They also require human interaction with counterparties. This high dependency on people increases operational costs. It also creates a risk of settlement failure. Knowledge silos cause inconsistent resolution quality. Volume spikes also limit scalability severely.
Thomas Steinborn is the Chief Product Officer. He stated his pride in the new agents. Smart Agents combine deep financial services knowledge. They also leverage years of SmartStream investment in AI. Clients asked for ways to reduce manual work. They also wanted improved operational resilience. Consequently, Smart Agents deliver this intelligent layer.
How Agentic AI Boosts Operational Resilience
The new investigation agent offers many capabilities. For example, it combines domain-trained AI agents. It also uses workflow adoption and embedded controls. The agent triages, investigates, and resolves exceptions. It continually learns from all these exceptions. It automatically documents every single step. This process helps compliance and auditability. Analysts can then focus on higher-risk work. Furthermore, the agent understands exception context. It adheres to customer playbooks precisely. It will even reach out for any missing information.
Manual handling of exceptions consumes a huge effort. It can take up to 70% of operational time. Delays lead to compliance breaches and penalties. Unresolved cash breaks affect working capital. The new Agentic AI Smart Agents are critical now. They accelerate resolution and strengthen controls. SmartStream has truly created a game-changer. It optimises processing and continuously learns.
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News Source: Businesswire.com
