Alaska’s largest city has selected Tyler Technologies to upgrade its digital payment solutions and improve resident services. The objective is to make things simpler for both parties. Furthermore, the city intends to optimize the payment process of payments in a number of departments.
Through this initiative, residents can look forward to receiving fast and safe digital payment services. Further, the system is going to minimize inefficiencies that come with manual systems. This move comes amidst rising demands for advanced systems of civic technology.
“We are committed to enhancing the way residents interact with our services while improving efficiency across the municipality,” said Lance Wilbur, chief fiscal officer, Municipality of Anchorage. “Expanding our relationship with Tyler to include enterprise Payments allows us to offer a more convenient, accessible, and seamless payment experience for our community.”
Driving Digital Transformation in Municipal Payments
Tyler Technologies will use its innovative payment solution to facilitate the city’s requirements. In addition, the platform will help in making payments online for various services such as utilities and permits. This will make it easier for the citizens to pay for the different services offered by the city. The officials of the city stressed the need to incorporate the use of digital tools to address their changing requirements. They stressed that effective digital payment systems not only increase transparency but are also efficient in service delivery. Nevertheless, the upgrading process is also important for long-term digital transformation initiatives.
“After successfully using Tyler’s products for more than eight years, expanding Anchorage’s use of Tyler solutions enhances how residents interact with government,” said Ryan O’Connor, chief transactions officer. “By implementing enterprise Payments, Anchorage will gain greater control and visibility over its revenue processes while delivering a modern, frictionless payment experience for its residents.”
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News Source: Businesswire.com
