Member Driven Technologies (MDT), a CUSO supporting credit unions through complex financial technology ecosystems, announced a partnership with OnTrac AI. The collaboration will strengthen AI readiness for credit unions through enhanced consulting, strategy and implementation expertise.
Through the partnership, MDT will add OnTrac AI’s Ignite program to its consulting services. The program will help credit unions identify valuable AI opportunities. It will also assess organizational readiness and create practical steps toward measurable results.
Furthermore, the collaboration expands MDT’s Transformational Consulting capabilities. MDT brings extensive credit union expertise and a client-focused consulting model to the partnership. Its technology foundation also supports credit unions as they evaluate new technology initiatives.
Meanwhile, OnTrac AI contributes a structured methodology for addressing uncertainty around artificial intelligence. The approach helps organizations establish clear priorities and develop actionable plans.
“AI has the potential to transform how credit unions operate, but for many institutions, the biggest challenge is knowing where to begin,” said Dan Schneider, Chief Project Officer at MDT. “By partnering with OnTrac AI, we are giving credit unions access to a structured, responsible and scalable approach to AI adoption. This insight will help our clients move beyond curiosity or confusion around AI and take deliberate steps toward improved operations, stronger employee adoption and better member service in a way that supports compliance, security and the credit union mission of people helping people.”
MDT Expands AI Strategy Support for Credit Unions
MDT’s Transformational Consulting helps credit unions connect people, processes and technology. The service focuses on reducing inefficiencies and improving operational workflows. In addition, the consulting practice helps organizations optimize resources and prepare for thoughtful automation. The new partnership introduces a specialized framework for assessing AI readiness opportunities.
The framework considers organizational impact, implementation effort and adoption potential. It also addresses several critical areas related to AI readiness for credit unions. These areas include governance, security and AI literacy. They also cover employee readiness and responsible implementation.
As a result, credit unions can evaluate AI opportunities through a more structured process. The approach can help institutions determine which initiatives match their operational priorities.
“The goal isn’t to encourage credit unions to adopt AI for the sake of adopting AI,” said Bob Marsh, Chief Growth Officer from OnTrac AI. “Ignite helps organizations step back, identify where AI can have meaningful operational impact and prioritize opportunities based on their needs, readiness, and ability to execute. Partnering with MDT allows us to provide credit unions with experienced AI experts, stronger AI literacy and readiness across teams, enabling them to take a scaled approach that is practical, economical and aligned with their unique needs. Together we are helping credit unions reduce fear and take intentional steps toward operational efficiency and enhanced member service.”
Building Responsible AI Adoption
The partnership aims to help credit unions move beyond general interest in artificial intelligence. Instead, institutions can focus on practical use cases with measurable operational value. Moreover, the collaboration emphasizes responsible AI adoption alongside implementation planning. Credit unions can therefore consider compliance, security and workforce readiness during their AI planning process.
The approach also supports stronger AI literacy across teams. This can help employees understand potential applications and prepare for changing workflows. For credit unions exploring AI readiness, the partnership provides a framework for moving from initial evaluation toward execution. It combines MDT’s industry knowledge with OnTrac AI’s AI consulting and development expertise.
Ultimately, MDT and OnTrac AI aim to help credit unions pursue AI opportunities with greater clarity. The partnership focuses on practical implementation, operational efficiency and improved member service.
Explore Finance Tech News for the latest innovations in financial technologies and expert insights shaping the future of digital finance!
News Source: Businesswire.com
