Ant International unveiled substantial upgrades to their Antom Copilot system. Antom is a top provider of merchant payment and digitization services. The Antom Copilot is their industry-first AI agent. This powerful tool manages merchant payment and operations effectively. It is now seamlessly integrated into the Antom Merchant Portal. This enhancement provides better automation features easily. It also offers tailored assistance based on real-world cases. Consequently, merchants handle payment complexity more efficiently now. Gary Liu, CEO of Antom, discussed the vision. He stated that managing payments should be proactive. It should not be a low-ROI process for merchants. His goal is to give every merchant advanced AI efficiency quickly.
Agentic AI Solves Global Complexity
The enhanced agent is providing assistance to the whole payment life cycle. By way of example, it is supportive in the process of integration and onboarding. In addition, it is a source of help in dispute handling and risk control. Moreover, it is running the payment success rate operation. This is an excellent example of domain-trained intelligence that behaves as if it were a pool of virtual experts. It is able to carry out those heavy-in-resource processes in a very short time and with great efficiency. Processing time is shorter, and costs are lower for businesses.
The system monitors operational signals closely every day. This approach preemptively captures risks and opportunities. It eliminates the need for merchants to raise issues first. The new system delivers superior resolution performance quickly. This is crucial in complex, multi-step operational scenarios. It also features improved multi-turn dialogue abilities. Antom Copilot learns each merchant’s business rhythm successfully. Therefore, it delivers proactive and nuanced advice for all operations. Within one year, 72% of Antom merchants used the original tool. They completed self-service integration with Antom Copilot successfully. This dramatically reduced integration time by 90%. It also improved dispute-handling efficiency by 46% greatly. Ant International is focusing on Agentic AI innovation overall. They want to support an AI-powered future of commerce globally.
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News Source: Businesswire.com
