CSI, a premier provider of financial software and technology, announced a strategic reorganization. This move includes key senior leadership appointments. The goal is to accelerate innovation across the company. It will also enhance service delivery for financial institutions nationwide. This new general manager-led structure ensures clear execution. Division leaders now have end-to-end accountability. They oversee product strategy and product execution. Therefore, this positions CSI to deepen support for all banks and credit unions. It covers core banking and digital banking solutions. The company now runs via two distinct business units. These units are Enterprise Core Banking Solutions and Digital Engagement Solutions. This updated CSI new operating model strengthens the firm’s focus on its customers.
Nancy Langer, president and CEO of CSI, commented on the new structure.
“Since joining CSI in May, I’ve had the privilege of speaking with numerous customers about technology’s evolving role in their institutions and communities. Bankers and credit union leaders want to sit at the center of the consumer and business account holder experience. Our new model is designed to deliver the solutions institutions of all sizes need to achieve that position, faster than ever before.”
Two Divisions Driving Growth
Enterprise Core Banking Solutions includes mission-critical operations. These include payments, security, and CSI’s NuPoint core banking solution. Giovanni Mastronardi is the new EVP, General Manager for this division. He brings over 25 years of experience to the role. Pankaj Sarda joins as the SVP, Product Management. He previously held senior roles at Goldman Sachs and Capital One. This team forms the technology backbone for institutions.
Digital Engagement Solutions unifies several acquired companies. These companies are Apiture, Hawthorn River, and Velocity Solutions. It also includes CSI Digital Banking. The division focuses on account holder loyalty. Chris Cox is the EVP, General Manager, overseeing this division. Daniel Haisley joins as the SVP, Product Management. He will lead product vision and roadmap execution. These changes were also implemented across supporting departments. These include operations, finance, and talent. This strategic CSI new operating model will drive transformative results.
Langer also spoke about the team and future direction.
“The exceptional leaders joining CSI, along with those advancing within the company, combine deep industry expertise with a passion for helping financial institutions succeed. With the momentum from our recent Apiture acquisition and this new structure in place, we’re entering 2026 with absolute clarity of vision to deliver transformative results for our customers. It’s time to drive the next chapter of growth and innovation at CSI.”
CSI continues its commitment to helping institutions. This strategic deployment of the CSI new operating model ensures rapid advancement.
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News Source: Businesswire.com
