Capgemini has become the technology partner of the UK’s Financial Services Compensation Scheme (FSCS). The company announced the selection today. Capgemini will now deliver AI and technology services under a single partner framework. As a result, FSCS can protect financial stability more effectively. Moreover, consumers will gain confidence, continuity and compensation when financial services firms fail.
This collaboration is a mark of confidence from FSCS, one of the most important entities in the UK financial services sector. Capgemini will bring expertise and innovation to FSCS’s technology and operational priorities. In addition, the company will accelerate the adoption of emerging technologies. Meanwhile, FSCS will maintain operational continuity. It will also keep delivering high-quality outcomes for its customers and levy payers.
FSCS protects customers when UK-authorised financial services firms fail. The service is independent and free to use. Therefore, people can feel secure about their savings, investments and insurance policies. Customers also keep 100% of the compensation when they claim with FSCS directly.
Sabah Carter, Chief Data, Intelligence and Technology Officer at FSCS said: “I’m delighted that we have appointed Capgemini as our technology partner. Capgemini have been a long-standing and trusted partner of FSCS, and we look forward to this new chapter in our partnership as we continue to evolve our systems and strengthen our tech capability. This partnership will play a vital role helping us support colleagues and customers effectively and provide value for our levy payers in the years to come.”
“This collaboration is a mark of confidence from FSCS, one of the most important entities in the UK financial services sector,” said Som Sarma Royyuru, Head of UK Banking and Capital Markets at Capgemini. “Together with FSCS, we will be delivering a pragmatic, phased evolution that will leverage leading-edge technology. By combining trusted legacy platforms with intelligent automation, data and AI, we are supporting FSCS to simplify processes, enhance decision-making and scale sustainably.”
A Partnership Built Since 2018
Today’s announcement deepens a relationship that began in 2018. Since then, Capgemini has worked alongside FSCS on its data and technology capabilities. These capabilities underpin the scheme. Consequently, the two organisations helped establish a cloud and digital-first foundation.
Together, FSCS and Capgemini have delivered several key projects. First, they built a secure cloud platform. Second, they developed business-transforming data science capabilities. Finally, they completed a CRM implementation. Overall, these achievements set a strong base for the next phase of the partnership.
The new framework builds on that progress. Capgemini will continue to support FSCS as it modernises its systems. Likewise, the company will help FSCS strengthen its tech capability for the years ahead.
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Source: Businesswire
