SS&C Technologies Completes Member Administration Transition for REI Super. SS&C Technologies has recently completed the member administration transition for REI Super. Which is one of the largest superannuation funds in Australia. The successful member administration transition enables the provision of specialized operations support to 24,000 industry professionals. In particular, the project was completed within a short five months. This enabled the superannuation fund to quickly achieve a steady state. As a result, members of the superannuation fund can now take advantage. An improved online platform to manage their retirement savings. The project demonstrates the expertise of SS&C Technologies in managing complex data in the wealth management industry. Additionally, the system provides a contemporary engagement platform for all users.
“As one of the longest-standing super funds in Australia, we’re proud to have delivered results for our members for more than 50 years. When the time came to select a new administrator to support our members, SS&C was the clear choice given their strong track record and dedication to using emerging technologies to improve the member experience,” said Jarrod Coysh, CEO of REI Super.
“Transitioning member accounts and data can be complex and time-consuming. SS&C’s team made the process smooth and straightforward, ensuring continuity of service and peace of mind for our members during the migration.”
Leveraging Technology and Expertise to Enhance Member Experience
In addition, the fund chose SS&C after a competitive tender process in the previous year. The collaboration aims at leveraging new technologies to enhance the experience of all members. Furthermore, the system has AI-driven automation capabilities to enhance efficiency. SS&C currently manages over two million accounts in the Australian market. This latest success further confirms their status as a major player in the provision of member administration services worldwide. Moreover, the company employs a private cloud environment to safeguard confidential information. This environment provides continuous monitoring and high availability to all parties involved. Finally, the collaboration is a major success for both parties in the financial industry.
“We are pleased to have successfully onboarded REI’s 24,000 members quickly and efficiently, maintaining member service during this period,” said Shaun McKenna, Head of SS&C Global Investor and Distribution Solutions, Australia.“By combining local expertise and close collaboration across all parties, we were able to minimize the limited-service period and accelerate time to value while servicing members. REI will benefit from our secure private cloud infrastructure, 24/7 operational monitoring, and AI-enabled automation capabilities.”
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News Source: Businesswire.com
