Volante Technologies has introduced Agentic AI with its new Vol360i platform upgrade. Agentic AI seeks to revolutionize payment processes in banks. Moreover, the Agentic AI framework enhances automation and reduces manual intervention significantly.
The platform improves straight-through processing rates beyond 95%. Additionally, it accelerates exception handling and strengthens SLA performance monitoring. This makes the financial organizations more efficient. Moreover, there are four types of agents in the Agentic AI approach. These include Prevent agents that will prevent the failure, Repair agents for fixing any issue instantly, and Predict agents. For optimizing payment outcomes instantly, and Sense agents for continuous risk assessment.
“Payments operations remain one of the most exception-driven and operationally complex areas of banking infrastructure, especially as ecosystems expand across multiple rails and real-time networks,” said Robin LoGiudice, Strategic Advisor, Commercial Banking and Payments at Datos Insights. “By introducing intelligent agents directly into live payment workflows, solution partners like Volante are addressing a critical need for greater automation, predictability, and operational resilience as financial institutions race against competitors to modernize their payment environments.”
Deepak Gupta, Chief Product, Engineering, and Delivery Officer, Volante Technologies, added, “Volante is the first to bring the multifold value of AI directly into production‑grade payments operations. By embedding agentic intelligence at the core of our platform, we’re giving banks a way to serve their customers with greater speed, accuracy, and resilience; not in theory, but in day‑to‑day transaction flows.”
Advancing Payment Automation with Intelligent Agents
Volante integrates these capabilities directly into its cloud-native Payments Platform. In this manner, banks are able to implement scalable and secure solutions that use artificial intelligence. The platform also works effectively in hybrid and real-time environments. Furthermore, confidence-based reasoning is implemented within the decision-making process. Organizations have an option to start off by using assisted automation and then move towards increased autonomy. This way, implementation is manageable and measurable. High STP ratios are obtained by Volante clients using smart routing functions. But with Vol360i, Volante wants to take these ratios up a notch.
“These agents anticipate patterns and issues before they surface, resolve exceptions in real time, and make smarter routing decisions based on live conditions. The result is a materially better experience for end users and a step‑change in operational efficiency for financial institutions looking to compete in an increasingly real‑time, always‑on payments landscape,” continued Gupta.
“Volante clients are some of the most systemically important financial institutions in the world, supporting businesses, consumers, governments, and critical infrastructure every day. Payments are foundational to economic and societal growth, which means payments intelligence must operate within real-world regulatory, risk, and operational constraints,” said Vijay Oddiraju, CEO at Volante Technologies.
Oddiraju continued, “For too long, highly skilled operations teams have been trapped in manual exception handling instead of driving strategic value. Vol360i changes that equation by eliminating repetitive work at scale to free up talent for higher impact decisions, innovation, and growth.”
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News Source: Businesswire.com
