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CARROLL MEDIA

Hundreds of small businesses generate leads and customers using expertly developed social media ads and content. Carroll Media has used its digital-marketing expertise and propriety software tools to deliver an average 237% increase in lead traffic for its clients. That proven track record of success—combined with the company’s unique month-to-month billing option—helps explain why Carroll […]

DME AUTOMOTIVE

In 2011, DMEa deployed RingCentral MVP across its entire campus. Starting from scratch, it gradually phased out its legacy PBX equipment. The initial system setup took place over one weekend and, in less than 30 days, RingCentral’s dedicated Implementation Advisors had the system up and running. This included a seamless transfer of over 500 phone […]

5 Customer Experience Strategies for Financial Services Contact Centers

Customers expect a combination of speed and personalization from financial services providers. Your ability to deliver on these gives you a great chance to optimize the customer experience. In a competitive industry like financial services, where customers have high expectations, a great experience is your golden ticket to success. Learn how you can employ these […]

Microsoft Teams and Telephony: Why Financial Services Firms Must Consider UCaaS Providers

Financial services companies that have embraced Microsoft Teams for messaging and meetings must take one critical next step to achieve full benefits of Unified Communications-as-a-Service (UCaaS): integrating calling. They do not, however, need to adopt Microsoft Teams Phone System. In fact, there’s a better option: integrated calling services from a UCaaS provider. This option provides […]

Ensuring Compliant Communications in Financial Services

Financial institutions (FI’s) can position themselves for long-term success by empowering employees to safely use multi-channel communications and meet customer expectations for how and where they want to communicate. To this end, a cloud-based unified communications platform should be a critical part of a FI’s approach, one that is built specifically to enable anytime, any […]

Solve Hybrid Work Compliance Challenges with Theta Lake and RingCentral

Compliant communications across financial services. In today’s hybrid work world, collaboration tools enable employees to maintain digital proximity regardless of their location. However, the use of these tools creates some challenges for organizations like financial institutions that operate in highly regulated industries—particularly in the areas of compliance & security—as employees are using these tools to […]

LIBERTY BEHAVIORAL MANAGEMENT

In 2011, DMEa deployed RingCentral MVP across its entire campus. Starting from scratch, it gradually phased out its legacy PBX equipment. The initial system setup took place over one weekend and, in less than 30 days, RingCentral’s dedicated Implementation Advisors had the system up and running. This included a seamless transfer of over 500 phone […]