FinTech giant Revolut is actively preparing to launch an artificial intelligence (AI) financial assistant, aiming to enhance consumers’ financial decision-making. Revolut’s U.K. CEO, Francesca Carlesi, confirmed at a Bloomberg New Voices event in Milan that the AI assistant “will go live shortly.”
This initiative aligns with Revolut’s previously stated 2025 goals, which prioritize integrating more AI tools to support its growing customer base. In November, Revolut’s co-founders first revealed plans for this AI-powered companion, outlining their product vision for the coming year.
A press release from the company detailed the assistant’s capabilities: “Revolut’s financial companion will adapt to customers’ needs and preferences in-app, guiding them towards smarter money habits, enhanced financial decision-making and streamlined admin.” The company also indicated a “gradual rollout” throughout 2025, anticipating the evolving potential of AI in personal finance.
Revolut recently announced a significant expansion in its user base, reaching 52.5 million customers by April after adding nearly 15 million in 2024. This marks the largest annual increase in the company’s nine-year history. Revolut Founder and CEO Nik Storonsky stated in an April 24 earnings release, “we’re just getting started,” setting an ambitious goal of 100 million daily users across 100 countries.
This move by Revolut reflects a broader consumer demand for AI-driven experiences. A PYMNTS Intelligence report, “Getting to Know You: How AI is Shaping the Future of Shopping,” highlighted that 51% of consumers are interested in AI features, with demand particularly strong among younger and higher-income shoppers, who seek convenience, customization, and efficiency. Other companies are also embracing AI; Walmart introduced a new generative AI shopping assistant on June 6, and Square launched a conversational AI assistant on June 3 to assist sellers with their business technology platform.
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News Source: Pymnts.com